Hosted/Cloud VoIP Solutions
With a hosted solution the phone system is located off-site at the carriers facility, otherwise known as the cloud. At the office location, desktop IP phones are connected to the Internet via the customer's a data network.
What should I consider?
- Your initial equipment cost can be low, but it's important to factor in your monthly cost over a minimum of a three-year period
- Ideal for companies with many multiple offices spread over a wide geographical area
- You existing data network may require upgraded switches and cabling at an additional cost
- Because you're connected to the cloud, connecting remote offices and off-site employees is seamless
- Can easily expand with your business if you add new locations
- Expect most hosted providers to sell you a solution over the phone without ever visiting your site. They rely on you to assemble,install the phones and troubleshoot if you have network issues.
On Premise Phone Systems
With an On Premise, Digital, or VoIP Phone System, the phone system and desktop phones are located at your facility and are connected to your phone service provider, otherwise known as dial tone.
What should I consider?
- Lower Investment Cost Long-Term
- Extremely cost effective for businesses with one location
- No need to change current voice and data carrier
- Can add new feature sets without the additional cost of hefty licensing fees. Staying current with new features requires nothing more than a simple software upgrade
- Can add VOIP circuits which save tremendous cost on long distance, international, or large volumes of incoming toll-free call
- Ideal if your company needs to budget for capital expenditure
- No need to install expensive cabling if choosing a digital system
- New technology allows for easier management and control of systems features and functions
