Five reasons why customers choose (Cloud VoIP) Are they right?

Five reasons why customers choose (Cloud VoIP) Are they right?

Five reasons why customers choose (Cloud VoIP) Are they right?

(1) Easy to Install 
(2) More Reliable
(3) Less Expensive
(4) Will Save You Money
(5) Offers More Features 

Easy to Install It can be if you have experience configuring Firewalls and Routers. And when the phones don't work, it's your responsibility to troubleshoot, which may involve an IT vendor at an additional cost. (Each IP phone requires power, which may be another additional expense)

More Reliable With cloud-based VoIP service, phones are connected to a remote facility via the Internet. No Internet means loss of all services including no incoming/outgoing of calls, no intercom or paging. In fact; MegaPath, a major cloud-based VoIP provider was down for several days that affected thousands of businesses.

Less Expensive Your initial investment may be less because most cloud-based VoIP providers charge their cost for the phones and make up their profit by charging you a monthly rental/service charge for each phone for the length of your contract. Be prepared to spend additional money on installing new cabling and replacing network switches if the phones don't work properly or you experience poor call quality. 

Will Save You Money Maybe, but you need to do your homework! We recommend doing a cost analysis of a cloud-based service versus an on-premise system. Typically, the cost of ownership for an on-premise system is much less expensive than cloud-based VoIP over a three-year period. 

Offers More Features On the contrary. With cloud-based service, the phone system is housed in the VoIP provider’s facility. More often than not, an on-premise VoIP system has more features and flexibility because they offer more robust phones supported by a feature-rich control unit, otherwise known as an IP/PBX.

Cloud-based VoIP is far from plug-in-and-play and there are many considerations that must first be addressed before its deployed. Be aware that your eggs are all in one basket; most Cloud-based VoIP providers lock you into a two or three-year contract and you're stuck with the phones and their service if you're not happy.

New technology doesn't mean it's better. The cloud can be a great fit for companies requiring work-from-home-employees and remote facilities to be connected as one virtual office. Don't require seamless communication between remote offices and work-from-home employees, then save yourself a ton of money by considering an on-premise system. Call us today and get a FREE side-by-side price comparison before making any decisions.