A recent TELX Customer complained of poor VoIP voice quality, which included echo and choppy audio. They also had issues with slow Internet speed. How did we help? Continue reading to find out how we solved all of these problems in the most cost-effective way.
A business VoIP capable router, properly configured will typically solve the problem. Most companies don't consider the higher quality demands of VoIP communications. You can guarantee poor call quality if your company doesn't properly route IP voice traffic over your data network.