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End The Finger-pointing Contest With Our Network Assessment Tool

End The Finger-pointing Contest With Our Network Assessment Tool

A recent TELX Customer complained of poor VoIP voice quality, which included echo and choppy audio. They also had issues with slow Internet speed. How did we help? Continue reading to find out how we solved all of these problems in the most cost-effective way.

4 reasons that cause poor voice quality on Hosted IP phones and SIP service...

4 reasons that cause poor voice quality on Hosted IP phones and SIP service...

We often find there are 4 main reasons that cause poor voice quality on VoIP phones. Continue reading to find out if you face one of these common challenges!

We recommend testing your Internet speed to ensure you're getting what you're paying for

We recommend testing your Internet speed to ensure you're getting what you're paying for

These tips will ensure the ultimate results.

The wrong router can guarantee poor VoIP call quality

The wrong router can guarantee poor VoIP call quality

A business VoIP capable router, properly configured will typically solve the problem. Most companies don't consider the higher quality demands of VoIP communications. You can guarantee poor call quality if your company doesn't properly route IP voice traffic over your data network.

Be careful when writing an On-hold-Message-Script

Be careful when writing an On-hold-Message-Script

The wrong message on hold script can turn people off!

What to consider when opening up or moving to a new facility

What to consider when opening up or moving to a new facility

Relocating or installing new technology involves a number of considerations.

Five reasons why customers choose (Cloud VoIP) Are they right?

Five reasons why customers choose (Cloud VoIP) Are they right?

If you're considering cloud-based phone service for a single office, this may change your mind.

Not verifying these three things could affect call quality when using cloud VoIP service

Not verifying these three things could affect call quality when using cloud VoIP service

You just started using your new IP phones and the sound quality is awful. So now what do you do?

10 Mistakes To Avoid Before Choosing a Hosted/Cloud VoIP Service

10 Mistakes To Avoid Before Choosing a Hosted/Cloud VoIP Service

When choosing a hosted/cloud service provider, there are many opportunities to make mistakes. Missing some items can cause massive headaches and expense later.

6 Critical Updates You Need To Make To Your Existing Voice & Data Contract

6 Critical Updates You Need To Make To Your Existing Voice & Data Contract

Before you sign a contract for voice or data services, you need be certain that you look it over very closely. Frequently there are items that have been included or not included that need to be addressed.