The wrong router can guarantee poor VoIP call quality
A business VoIP capable router, properly configured will typically solve the problem.
Most companies don't consider the higher quality demands of VoIP communications. You can guarantee poor call quality if your company doesn't properly route IP voice traffic over your data network.
We've received numerous calls from customers complaining that their voice service is unsatisfactory after switching to VoIP. The problem was quickly resolved when the router was replaced with one that was engineered to support VoIP traffic.
For example; they had a noncompliant VoIP router, which drastically degraded call quality, especially when downloading large files, watching streaming video and listening to streaming audio. The problem was resolved when the router was replaced with a compliant VoIP router. Why? Because a good quality VoIP router can be customized to handle VoIP traffic more efficiently and give priority to VoIP traffic. VoIP routers are not expensive and typically range from $300.00 for a 10 person office to under $800.00 for a 25-person office.
Old copper line service is quickly fading away, and all voice traffic will eventually travel over the Internet. That's why it's important to make sure your router complies with VoIP technology.
Not sure what router to use? No worries! We've have several proven VoIP routers that we can recommend, so give us a call.