Six reasons why customers choose (Cloud VoIP) Are they right?

Six reasons why customers choose (Cloud VoIP) Are they right?

Six reasons why customers choose (Cloud VoIP) Are they right?

(1) Easy to Install 
(2) More Reliable
(3) Less Expensive
(4) Better Technology
(5) Will Save You Money
(6) Offers More Features 

Easy to Install It can be if your somewhat knowledgeable configuring firewalls and switches. Most providers make it your responsibility to troubleshoot your network, which typically involves your computer guy at an additional cost. (Keep in mind the phones require power) (You may need power supplies at each location if you don't have a POE switch)

More Reliable With cloud-based service your phones are connected via the Internet. Loss of connection means loss of all services including no incoming/outgoing of calls, no intercom and no paging.

Less Expensive Your initial investment may seem cheaper because most cloud-based IP providers will charge you their cost for the phones and make up their profit by charging you a monthly rental/service charge for each phone for the length of your contract. Be prepared to spend additional money installing new cabling and replacing network switches if the phones don't work properly or you experience poor call quality. 

Better Technology Even if you’re VoIP network meets all the specifications, your call quality can be as good as traditional phone service, but rarely better. Most hosted providers route calls over the Internet and VoIP calls can be negatively affected by heavy Internet traffic.

Will Save You Money Maybe, but you need to do your homework! We recommend doing a minimum three-year cost analysis of a cloud-based service versus an on premise system. Typically, the cost of ownership for an on premise system is much less expensive then hosted over a three-year period. 

Offers More Features On the contrary. With cloud-based service the phone system is housed in the VoIP provider’s facility. More often than not, an on premise VoIP system has more features and flexibility because they offer more robust phones supported by a feature-rich control unit, otherwise known as a IP/PBX.

Hosted VoIP is far from plug-in-and-play and there are a many considerations that must first be addressed before its deployed. Be aware that your eggs are all in one basket; most Hosted providers lock you into a two or three year contract and you're stuck with the phones and their service if you're not happy.

New technology doesn't mean it's better. The cloud can be a great fit for companies requiring work-from-home-employees and remote facilities to be connected as one virtual office. Don't require seamless communication between remote offices and work-from-home employees, than save yourself a ton of money by considering an on premise system. Call us today and get a FREE side-by-side price comparison before making any decisions.