Be careful when writing an On-hold-Message-Script
Producing on hold messages that are appealing to your callers is essential...That's why we don't recommend doing it yourself.
Message On Hold is the most effective marketing tool for promoting your business to prospects, while providing customer service information to your customer base. Variously labeled as telephone on hold messaging, phone hold music, marketing message, telephone on hold message, on hold communication, on hold marketing, or another 50 variations, the programming you play to callers on hold is an essential communication tool. Think about it: who is more captive than a caller on hold?
Count on our partner, Holdcom’s experienced Script Consultants, their Message On Hold programs will connect with your customers, providing valuable information, answering frequently asked questions, and reducing call abandonment. Contact us today for more information.