The wrong router can guarantee poor VoIP call quality

The wrong router can guarantee poor VoIP call quality

A business VoIP capable router, properly configured will typically solve the problem. Most companies don't consider the higher quality demands of VoIP communications. You can guarantee poor call quality if your company doesn't properly route IP voice traffic over your data network.

Be careful when writing an On-hold-Message-Script

Be careful when writing an On-hold-Message-Script

The wrong message on hold script can turn people off!

What to consider when opening up or moving to a new facility

What to consider when opening up or moving to a new facility

Relocating or installing new technology involves a number of considerations.

Six reasons why customers choose (Cloud VoIP) Are they right?

Six reasons why customers choose (Cloud VoIP) Are they right?

If you're considering cloud-based phone service for a single office, this may change your mind.

Not verifying these three things could affect call quality when using cloud VoIP service

Not verifying these three things could affect call quality when using cloud VoIP service

You just started using your new IP phones and the sound quality is awful. So now what do you do?