A recent TELX Customer complained of poor VoIP voice quality, which included echo and choppy audio. They also had issues with slow Internet speed. How did we help? Continue reading to find out how we solved all of these problems in the most cost-effective way.
TELX, a Monmouth County telecom organization with over 30 Years of experience, is proud to announce their successful acquisition of Key Telecom. The acquisition took place in early May, 2014 and is immediately in effect. The TELX staff is responsible for all service and support going forward, exercising the same excellence and priority have you become accustomed to.
Make sure your VoIP provider is government regulated; Sunrocket, a non-regulated company and a VoIP provider with over 200,000 subscribers, permanently closed their doors and shut down their system with little or no advanced notice. This left everybody with a Sunrocket phone number or a number that was ported to Sunrocket from the customer’s previous carrier with no phone service. A lot of customers lost their published phone numbers forever. TELX will not refer any of our clients to a non-regulated company.